ZIIP XIR East Africa

Account Management

Account & Data Deletion Request

You have the right to request deletion of your account and personal data. We will process your request within 30 days in accordance with applicable data protection regulations.

Processing Time

Requests are processed within 30 days of verification.

Verification Required

We'll verify your identity via email before proceeding.

Irreversible Action

Account deletion is permanent and cannot be undone.

Important — Please read before submitting: Deleting your ZIIP XIR account will permanently remove your wallet, transaction history, and personal data. Any pending transactions must be completed or cancelled before deletion. Regulatory records may be retained for up to 7 years as required by CBK, CBS, and NBE compliance obligations.

Submit a Deletion Request

Fill in the form below. We will email you a confirmation link to verify your identity before processing your request.

A confirmation link will be sent to this address.

I understand that account deletion is permanent and irreversible. I have read the Privacy Policy and acknowledge that ZIIP XIR may retain certain records for regulatory compliance purposes as required by CBK, CBS, and NBE. I confirm that the information provided is accurate and relates to my own account.

Request Received

Thank you. We've received your request and sent a confirmation email to .
Please click the link in that email to verify your identity. We will process your request within 30 days.

Questions? Contact us at support@ziipxir.com  ·  Privacy Policy